My Services

Daily Communications

Your business is our business, and your daily communication operations just so happens to be our specialty. We will set you in the right direction and keep you there as technology advances.

Put your phone system in the cloud with our Managed Voice Service.

Managed Voice Service, sometimes known as a Hosted PBX, is a managed service offering that provides a complete communications solution — implementation, maintenance, and administration all on a fixed term with monthly payments.

Take advantage of our comprehensive service capabilities and state of the art network to eliminate the risks and uncertainties associated with the ownership and management of advanced voice services.

How it works

  1. Phones at your location connect to our switch via a secure fiber connection.
  2. Your virtual private phone system (Managed Voice Service) is housed at our location and handles all your advanced voice services.
  3. Calls are sent around the world via our public switched network.

AFFORDABLE
Limited capital investment

SCALABLE
Managed Voice can grow as your business grows

PEACE OF MIND
Top quality customer support

How you benefit

  • Lower cost of ownership/limited capital expense
  • Easily upgradable/scalable
  • No IT or maintenance costs
  • Connect multiple locations
  • Unified communications
  • Disaster recovery preparedness

Get started today!
Contact us and we will get you heading for the cloud.

Our Managed Voice offers complete support, including:

  • Assessment of your current and future needs, including recommendations for communication‐enabled process improvements.
  • Complete design, implementation and management of a communications solution fit to your organization.
  • Equipment and local service in one offering. You will have a single point of contact for all your communication needs.
  • Software upgrades and support.
FOCUSED ON YOUR SUCCESS
Contact a business solution expert today.
They are familiar with the marketplace and needs of local businesses – small and large.
Your business is our business.
Our staff will set you in the right direction and keep you there as technology advances.

MEET OUR PEOPLE

Business Telephone Lines

We can provide traditional business phone lines along with a full suite of business service calling features such as voicemail, caller id, etc. Contact us for more information (218) 444-1234.

Integrated Services Digital Network (ISDN) primary rate interface, or simply a PRI, is a single line, usually a T‐1, with 23 voice channels (and a single data channel), that allows your business to hold 23 calls simultaneously. This is not always equivalent to the number of phone numbers a business has. Your business may have 100 phone numbers that are directed to come across a single PRI, however, you will only be allowed to hold 23 phone conversations at once.
 
ISDN PRI allocates your bandwidth automatically for each transmission on a call‐by‐call basis. Outbound trunks won't be idle while inbound trunks are nearing capacity. ISDN PRI can also help eliminate the need for regular business phone lines and dedicated voice or data lines.

SIP Trunking can be a great alternative for powering voice calls to your IP phone system. In short, SIP Trunking is a method of sending your voice connection over a data line, and therefore is commonly referred to as VOIP (voice over internet protocol). SIP Trunking allows you to purchase only the number of call paths that you need, and can be easily scaled up or down.

Our business internet and data services are not limited to our residential service territory. Our fiber network extends across north central and northeastern Minnesota allowing us to provide business services to many towns and cities both inside and outside of our residential service territory.*

Business Service Territory Locations:

Angora Gheen Loman
Becida Gilbert Marble
Bemidji Grand Rapids Nashwauk
Big Falls Hermantown Northome
Biwabik Hibbing Orr
Blackduck Hill City Park Rapids
Bovey Hines Ponemah
Buhl Inger Proctor
Calumet International Falls Ray
Cass Lake Itasca State Park Red Lake
Chisholm Jacobson Solway
Cohasset Keewatin Squaw Lake
Coleraine Kelliher Taconite
Cook Kinney Tenstrike
Deer River Lake George Turtle River
Duluth Lake Itasca Virginia
Eveleth Laporte Wilton
Forbes Little Fork Wirt

*Service availability depends upon location. Some restrictions may apply.

Paul Bunyan Long Distance

Paul Bunyan Long Distance

Get the best long distance rates by bundling with GigaZone Internet Service!

Enjoy rates as low as 4.9¢ per minute.

Get the GigaZone

PBLD Monthly Plans

We offer a variety of options to our business members, including our PBLD plans that provide 750, 1000, 2000 or 3000 minutes at a discounted rate.

If your business doesn't need a high volume plan, we have a great pay as you go option!

Monthly Usage Discount Rate
Up to $24.99 none 14¢
$25.00 to $49.99 14.3% 12¢
$50.00 to $99.99 21.4% 11¢
$100.00 to $249.00 28.6% 10¢
$250.00 and over 35.7%      
  • One bill convenience on local, long distance and Internet service
  • Call anywhere in the US and Canada for one rate
  • After a 30 second minimum, calls are billed in 6 second units, instead of by the whole minute
  • No installation charges
  • Local billing and service by Paul Bunyan Communications
  • Cooperative Capital Credits are earned with PBLD Long Distance
  • Low monthly fee of $2.95 per month*

800 Service
Let your customers call you toll free with an 800 number

Two Great Options To Choose From

Low Volume Plan

If you have only a modest amount of toll free calls, or a new toll free number, this plan is right for you

  • For customers spending under $15 a month in 800# charges
  • Installation waived for Paul Bunyan Long Distance customer.*
  • No Monthly Minimum Charge
  • Local billing and service from Paul Bunyan Communications
  • 24¢ Flat Rate per Minute

PBLD 800 Service

If you have a large amount of toll free calls, this is the plan for you.

  • For customers spending over $15 a month in 800# charges
  • Installation waived for Paul Bunyan Long Distance customer.*
  • $10 minimum monthly charge
  • Local billing and service from Paul Bunyan Communications
Monthly Usage Discount Rate
Up to $24.99 none 14¢
$25.00 to $49.99 14.3% 12¢
$50.00 to $99.99 21.4% 11¢
$100.00 to $249.00 28.6% 10¢
$250.00 and over 35.7%      

Toll Fraud

Toll fraud is something every business owner should be aware of. The responsibility for the security of a phone system is up to the business owner and the risks associated with an unsecure phone system could cost them thousands of dollars. Below is a link to a helpful article on toll fraud.

Don’t hide from the threat.

Read the article: The toll of toll fraud and what you can do about it

Conference Calling

Connect with your customers, employees, and vendors with conference calling from Paul Bunyan Communications.

ON DEMAND CONFERENCE CALLING

  • Reservationless conference calling
  • Service always ready
WEB CONTROLS

  • See who has joined or left a call
  • Mute attendees
  • Identify who is talking
RECORD CONFERENCE CALLS

  • Instantly record your conference call
  • Listen later or download and send
    to those who couldn’t participate

Mass Notification

Stay connected with customers and employees with mass notification from Paul Bunyan Communications. Our mass notification service is a powerful automated messaging service that will deliver messages to phones, email addresses and even cell phones!

  • Emergency notices
  • Non‐pay reminders
  • Meeting reminders
  • Weather cancellations
  • Appointment reminders
  • Service changes and outages

 

FOCUSED ON YOUR SUCCESS
Contact a business solution expert today.
They are familiar with the marketplace and needs of local businesses – small and large.
Your business is our business.
Our staff will set you in the right direction and keep you there as technology advances.

MEET OUR PEOPLE

Enhance Staff Productivity, Customer Service, and Lower your Overall Total Cost of Ownership

In today’s competitive business environment, the ability to quickly and effectively connect with customers, partners, staff and suppliers is critical to delivering success to your business. We can help you find the features that are right for your communication needs.


Dynamic Extension
Using the inbuilt dynamic extension express feature, employees can twin their desk phone with any other phone.


Auto Attendant
Assist your assistant with incoming calls. Allow your customers to pick who they want to talk with by “Pressing 1 for...”.


Transfer Calls
No more yelling through cubicle walls, transfer incoming calls with ease by the push of a button.


User Web Portal
Make changes to your devices in real time with web access to your phone system.


Automatic Call Distribution
Control the call flow into your business, decide which employees receive incoming calls and in what order.


Hotdesk and Share Phones
Do your employees work in shifts or share a common phone? Two or more employees can share one phone with our Hotdesking feature.

Communications Platform

Whether you need a communications solution that supports digital handsets that can re-use existing wiring, or one that provides your business with access to the latest in IP phones and productivity enhancing applications, or even one that provides mobility solutions to support your employees on the go, the Mitel phone system is the answer. A Mitel business phone system can use a data or a voice network to reach each work station in your business. By having your phone system share your data network you can combine functionality.

Desktop Options

Out of the Box Embedded Applications

  • Unified voice messaging with gmail synchronization
  • Reporting of statistical system information
  • Voicemail to email synchronization
  • Mobile twinning & hand-off
  • Auto-attendant
  • Teleworking
  • Do not disturb messaging
  • Built-in paging & music on hold ports
  • Support for the MiVoice conference phone
  • Four built-in analog trunk ports and station ports

Interested in upgrading to a new phone system for your business location?

Minnesota Gold® Yellow Page Advertising

MN Gold is the official directory of Paul Bunyan Communications and is distributed to over 125,000 of your potential customers in over 52 communities right here.  Your yellow page ad will be placed in the Minnesota Gold® Telephone Directory, the miniature Minnesota Gold®, and online at www.mngold.com all for one price!

Minnesota Gold® Telephone Directory

Minnesota Gold is produced by Bemidji based Pinnacle Marketing Group and is distributed by mail or hand delivery to over 52 communities in north central Minnesota.

Search the Minnesota Gold® online directory.

Minnesota Gold® Directory Widget for your Website

If you would like to have the Minnesota Gold® directory search widget on your website, just follow the instructions here: https://www.localsolutionwidget.com/


FOCUSED ON YOUR SUCCESS
Contact a business solution expert today.
They are familiar with the marketplace and needs of local businesses – small and large.
Your business is our business.
Our staff will set you in the right direction and keep you there as technology advances.

MEET OUR PEOPLE