• Bemidji
  • 31
  • Northwest 15 mph
  • Grand Rapids
  • 32
  • West 13 mph
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Meet Our People

Business Solution Experts

Our Business Solution Experts are here to help your business succeed! Contact us for all of your communication needs. We’ll set you up with the correct equipment, personnel, and services.

Leah Hendricks
New Services/Systems Expert
Leah is our newest member to the Business Solutions team, though she is not new to our industry or to Paul Bunyan Communications. Leah started at PBC in 2010 in Customer Service helping our customers with their PBTV Service. We are happy to have brought her to the Business Solutions Department. Leah handles new business customers as well as helping business clients with Video Cameras and Access Control. Her growing knowledge and desire to help customers has made her indispensable to our team. Leah is also very active on our Wellness Committee and loves to encourage us to be healthy and happy! She instructs fitness classes in her spare time as well! She grew up in Bemidji and lives here with her husband Scott and two lovely daughters. There is never a lack of energy when Leah is around!



Chuck Hildebrant
Resort Service Expert & East Side Support
Charles or Chuck as we like to call him, is our go-to for all things related to resort services. Chuck also greets us every day with a happy GO TEAM! He is a long-timer having started at PBC in 2007. Chuck is based in our Grand Rapids office and his vast telecom knowledge serves all of his business clients and his customer service is 2nd to none. If you own a resort or your business is located east of Cass Lake, Chuck is your guy! In his spare time Chuck and his wife indulge in winemaking and spoiling their dog Bella. GO CHUCK!



Rosie Berg
Communications Solutions & SM Strategist
Rosie is an expert of our Managed Voice offering as well as Mitel Phone systems. If you are in need of a new telecommunications platform, Rosie can help you out! We have also taken advantage of her background in Marketing and Social Media for some of PBC social media needs. Rosie has a passion for community and spends time volunteering for multiple organizations. She embodies the culture and spirit of PBC! Rosie and her husband enjoy spending their time watching their children in their sports and can often be found at a rink, a field or a court. She’s always on the go!



Lorie Karas
Metro/Carrier Services & Telecom Guru
Lorie’s loyalty to Paul Bunyan Communications (she’s been here since 2001!) gives her vast knowledge of business telecommunication needs. Lorie has the knowledge to help your business with any product or service we offer. She is also our go-to for Metro Ethernet services and Circuits, keeping you connected to the world. In her spare time, she is an avid scrapbooker and a voice of reason for a husband, 4 kids and 2 dogs! Lorie can handle anything!



Contact a business solutions expert today.
They are familiar with the marketplace and needs of local businesses – small and large.

Solutions Engineer

Jake Lien

Solutions Engineer

Jake is the newest addition to our Business Solutions Team.  He brings technical and IP expertise to our group.  He helps us configure solutions that are right for you, whether it is Managed Voice, a new phone system, security cameras, or access control.  Jake will help us put it all together for you.  In his spare time, he is a volunteer fire fighter and commentates for Blackduck High School sports.  There is never a dull moment with Jake around!

Business I.T. Specialists

Is your critical business data being backed up effectively? Need help configuring your Firewall, VPN, or WiFi?
Are you feeling overwhelmed by your I.T. workload?

We have a highly skilled staff of Data Service Representatives that will create and maintain a strong, stable, and secure I.T. infrastructure to ensure your business is powered to produce at its maximum potential.