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Business Solution Experts

Our Business Solution Experts are here to help your business succeed! Contact us for all of your communication needs. We’ll set you up with the correct equipment, personnel, and services.

Chuck Hildebrant
Resort Service Expert & East Side Support
Charles or Chuck as we like to call him, is our go-to for all things related to resort services. Chuck also greets us every day with a happy GO TEAM! He is a long-timer having started at PBC in 2007. Chuck is based in our Grand Rapids office and his vast telecom knowledge serves all of his business clients and his customer service is 2nd to none. If you own a resort or your business is located east of Cass Lake, Chuck is your guy! In his spare time Chuck and his wife indulge in winemaking and spoiling their dog Bella. GO CHUCK!



Rosie Berg
Communications Solutions & SM Strategist
Rosie is an expert of our Managed Voice offering as well as Mitel Phone systems. If you are in need of a new telecommunications platform, Rosie can help you out! We have also taken advantage of her background in Marketing and Social Media for some of PBC social media needs. Rosie has a passion for community and spends time volunteering for multiple organizations. She embodies the culture and spirit of PBC! Rosie and her husband enjoy spending their time watching their children in their sports and can often be found at a rink, a field or a court. She’s always on the go!



Lorie Karas
Metro/Carrier Services & Telecom Guru
Lorie’s loyalty to Paul Bunyan Communications (she’s been here since 2001!) gives her vast knowledge of business telecommunication needs. Lorie has the knowledge to help your business with any product or service we offer. She is also our go-to for Metro Ethernet services and Circuits, keeping you connected to the world. In her spare time, she is an avid scrapbooker and a voice of reason for a husband, 4 kids and 2 dogs! Lorie can handle anything!



Daniel Thoben
New Services/System Expert
Daniel is our newest member to the Business Solutions team. He has over 20 years of customer service experience and most recently spent the last 8 years in Cellular Retail Management with a focus on business solutions. Daniel handles new business customers as well as helping business clients with Video Cameras and Access Control. Daniel grew up in New York’s beautiful Hudson Valley but moved to Minnesota with his wife, Morganne and son, Gavin in December of 2013. Daniel enjoys spending time with his family, collecting vinyl records, playing music, and anything that makes him think or laugh.



Contact a business solutions expert today.
They are familiar with the marketplace and needs of local businesses – small and large.

Solutions Engineer

Jake Lien

Solutions Engineer

Jake is the newest addition to our Business Solutions Team.  He brings technical and IP expertise to our group.  He helps us configure solutions that are right for you, whether it is Managed Voice, a new phone system, security cameras, or access control.  Jake will help us put it all together for you.  In his spare time, he is a volunteer fire fighter and commentates for Blackduck High School sports.  There is never a dull moment with Jake around!

Business I.T. Specialists

Is your critical business data being backed up effectively? Need help configuring your Firewall, VPN, or WiFi?
Are you feeling overwhelmed by your I.T. workload?

We have a highly skilled staff of Data Service Representatives that will create and maintain a strong, stable, and secure I.T. infrastructure to ensure your business is powered to produce at its maximum potential.