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We will respond to contact form e-mails during regular office hours. If you need immediate assistance, please call 888-586-3100 for telephone and television repair or 800-276-8015 for internet support (if it is outside of office hours, you will be automatically connected with our after-hours support.) This contact form is for general inquiries only. We cannot answer billing or account related questions via messages submitted through this form. If you have account related questions, please call our office or login to your account on the Smart Hub website or via the Smart Hub app and submit your question on the “Contact Us” section. Please use the Community Events Calendar submission form for submitting events to channel 2 or 14.

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Grand Rapids Customer Service & Technology Center